Please make sure that you follow the steps below:

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract the file you've just downloaded. (Don't forget this step)

3/ Find this zip file: halo-xxx-sections-ready.zip in the folder Halo Sections Ready XXX, then you just need to upload halo-xxx-sections-ready.zip file to your Shopify store.

With xxx is the number of theme version

To save your time and reach our support quickly, please follow the steps below:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket here: https://halosoft.ticksy.com/ . Our support team will get back to you soon, please help us to wait.

Yes, we will assist you to install the template if needed

Yes you will get a free Shopify theme update in the future when the latest version is available. Please check back our Shopify Theme's Chang Log for more details.

Submit a support ticket here: https://halosoft.ticksy.com/ .

We're available from Monday – Friday 08:00 AM to 05:30 PM (GMT+7 / Asia) , Saturday and Sunday Closed.

We will try our best to reply to your emails as soon as possible. However, we will prioritize tickets regarding Theme features and issues.

– We will reply to your email regarding Theme features and issues within 24 hours.

– Regarding emails about Shopify template customization, we will reply you within 48 hours (but normally much sooner).

Single Domain License or Regular License allows you to use the purchased theme on a single domain (website) only. All our themes come with Single Domain License. if you would like to use the theme license on multiple websites, you need to purchase the license for each website

Do not throw it in the trash! Aluminum is a valuable, reusable raw material. Place the coffee grounds from the capsules under your plants (blooming plants will love them) or compost them. Disassemble the aluminum capsules (click on the "Environmental protection" menu item!), then you can drop off the empty aluminum at any collection point or throw it in a selective waste container!

No, we are a completely independent, domestic small business. We are related to Nespresso in that we use the system developed by them. Our coffee capsules can be prepared on any Nespresso Original compatible machine.

If you want to buy in large quantities (either for yourself or as a reseller), send us a message or call us!

Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).

Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don't want to scale the image.

990 HUF/package to a Foxpost or PostaPont machine, 1980 HUF for home delivery with GLS, 1990 HUF with MPL. All orders over HUF 20,000 are delivered free of charge!

Yes, it does. Please check out our demo to see how it works.